Back to TemplatesEscalate overdue and blocked Jira tickets with Gmail and Google Chat
Last update
Last update 2 months ago
How it works
- Fetches all open sprint tickets daily from your Jira project
- Analyzes each ticket for overdue days and blocked status
- Routes to the right escalation level: assignee email → team Google Chat alert → manager escalation
Set up steps
- Add your Jira Software Cloud credentials in n8n
- Add your Gmail OAuth2 credentials in n8n
- Open the ⚙️ CONFIG node and fill in your 4 values (Jira domain, project key, manager email, Google Chat webhook)
- Test with the Manual Trigger, then enable the Schedule Trigger